Field Application Engineer (m/w/d) in Hamburg

Stellenbeschreibung

We’re recruiting for an experienced customer-facing, marine systems Field Application Engineer to join our team. The position will be based at our Hamburg, Germany office.  You’ll travel to customer and dealer sites to coordinate Sea Machines product deployment and service on customer vessels. You have demonstrated aptitude with marine vessel controls, electronics and mechanical systems. You have solid experience installing and commissioning complex hardware/software products and have excellent communications skills. You’re hands-on, innovative and passionate about new technology.

 

Responsibilities

  • Coordinate installation and commissioning of Sea Machines products in customer marine vessels worldwide working with our dealer network
  • Monitor Sea Machines product performance in customer fleets
  • Respond to customer support inquiries and provide timely resolution of customer field issues
  • Maintain regular communications and reporting of any field issue to the operations and technology teams
  • Provide input to product documentation including installation, service and user manuals